Domino’s Pizza is a household name, known for its signature pizzas and speedy delivery service. But what many people may not know is the incredible story behind its humble beginnings. This American multinational pizza restaurant chain was founded in 1960 by two brothers, Tom and James Monaghan, with just one small store in Ypsilanti, Michigan.
The Early Years: From a Small Pizzeria to a Global Icon
Tom and James Monaghan were raised in an orphanage after their parents passed away. As adults, they both worked as delivery boys for different pizzerias until they purchased their own small pizzeria called “DomiNick’s” for $500 in 1960. However, shortly after opening, James sold his share of the business to Tom for a used Volkswagen Beetle.
From there, Tom renamed the pizzeria “Domino’s Pizza” and focused on improving its operations and expanding its reach. He even developed an innovative technique of using three dots on the company logo to represent each of the first three stores he opened. By 1967, Domino’s had grown to three locations in Michigan.
It wasn’t until 1975 that Domino’s truly took off with its introduction of franchising opportunities. As more franchisees joined the chain and implemented strict standards for product quality and customer service, Domino’s gained popularity across America.
Domino’s continued to innovate and set itself apart from competitors by introducing several game-changing initiatives. In 1985, they launched the iconic “30 minutes or free” delivery guarantee, which helped them gain a competitive edge in the market. It also became the first company to introduce online pizza ordering in 2007, making it easier than ever for customers to order their favorite pizzas.
Domino’s Pizza has truly lived up to its name as a global brand by successfully expanding into new markets and sustaining its growth. Their ability to adapt, innovate, and cater to local tastes while maintaining consistency across all their locations has been the key to their triumph in the face of adversity.